How do I grow my small business?

Growing a small business starts with clarifying your ideal customer, sharpening your value proposition, and building repeatable systems to deliver that value. Sustainable growth is less about doing everything and more about consistently doing the right few things very well.

  • Practical steps to grow:

    • Focus: Define your best-fit customers and most profitable offers; double down there before expanding. 

    • Systems: Standardize core processes (sales, onboarding, delivery, billing) so results are less dependent on any one person. 

    • Metrics: Track a small set of leading indicators like leads, conversion rate, average deal size, and retention. 

  • Avoid common traps:

    • Chasing every opportunity instead of building depth in a clear niche. 

    • Scaling marketing before fixing operational bottlenecks, which leads to churn and burnout. 

  • Kindred Consulting Group:

  • Helps small businesses identify their true constraints - strategy, structure, people, and/or process - using the Kindred Clarity Framework. 

  • Then sequences a focused set of growth moves so owners can grow with intention instead of constant firefighting. 

Learn more about Kindred's Services
 

This content is for general informational and illustrative purposes only and does not constitute legal, financial, tax, or other professional advice. It is not intended to create, and receipt or review does not constitute, any client–professional relationship with Kindred Consulting Group or its representatives. You should not act or refrain from acting based on any information in this content without seeking advice from qualified professionals who are familiar with your specific circumstances. While efforts are made to keep information accurate and up to date, no guarantees are made regarding its completeness, reliability, or suitability, and any use of this information is solely at your own risk.

Dr. Powell Hinitz

Dr. Katie Powell Hinitz, Ph.D., MBA, is the founder of Kindred Consulting Group and a Principal Business Advisor. She specializes in helping executives transform organizational complexity into predictable, sustainable performance. Using her proprietary Kindred Clarity Framework, grounded in Industrial-Organizational Design and behavioral science, she pinpoints the structural friction stalling growth and translates complex information into clear, data-backed decisions for leaders navigating change.

Connect with Dr. Powell Hinitz: katie@team-kindred.com

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